Data-driven solutions to transform costs into opportunities.
$816 billion! That’s the total value of all retail returns in 2022. According to the National Retail Federation (NRF), it amounts to 17% of all purchases that year, a 11% increase compared with 2020. It’s also a clear sign that reverse logistics is becoming a top priority for a host of industries.
More than 170 million returns are processed each year at GXO facilities alone — 96% of which are returned to stock. GXO Direct, GXO’s network of shared warehousing and services, offers a best-in-class, realtime customer portal that provides unmatched supply chain visibility. These insights enable companies to quickly disposition returned products and increase reclamation value.