Building trust is vital for the relationship between MSPs and their clients. Building strong connections relies on delivering high-quality services, and backup monitoring can play a big role. Despite their importance, backups often go unnoticed, resulting in potential risks.
By prioritizing backup monitoring and building trust with clients, MSPs can create stronger relationships and increase the likelihood of contract renewals. ScalePad's 2022 Business Growth Report reveals that backup services have been instrumental in driving growth for MSPs, contributing to client satisfaction, new business acquisition, and contract renewals.
Discover how MSPs in the US, UK, and EU are enhancing client relationships through improved backup monitoring practices.