Crew shortages and crew-driven disruptions are major challenges for airline operations, especially as demand for air travel continues to grow. Attracting and retaining skilled crew members is essential to maintaining smooth operations.
Despite being front-line, customer-facing staff in the middle of the action, crew members often feel undervalued, powerless, and marginalized from critical decision-making processes. This eBook explores how empowering crew members and involving them in planning and scheduling can enhance both employee and passenger satisfaction.
By adopting innovative crew self-service technology and data-driven planning and recovery, airlines can more effectively use their crew's time and expertise. This approach not only boosts crew morale but also positively impacts the airline's bottom line.
Discover how crew-centric technology improves talent acquisition and retention, enhances passenger experiences, and boosts crew satisfaction throughout their careers, from onboarding to retirement.