The Complete Guide to Customer Onboarding Videos

Released: Sep 23, 2024 |

Length: 18 pages |

Language: English |

Resource: eBook

According to Forrester Research, 53% of average customer churn results from three leading causes, with “poor onboarding” at the top of the list.

Our latest ebook, “The Complete Guide to Customer Onboarding Videos,” shows how using a video-first approach, enhanced by personalization, overcomes common onboarding challenges.

See how T. Rowe Price, Aetna, E*TRADE and Okta use personalized video.

You’ll also learn:

5 best practices to transform the onboarding process
Effective ways to leverage personalization
How to increase the timeliness and relevance of your videos
How to create memorable experiences that boost customer retention

Download the ebook now.

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