Discover how Helpdesq has improved their customer support switching to a new tool, GoTo Resolve: a comprehensive IT support solution, facilitating both remote support and remote monitoring and management. The real-time monitoring capabilities allow the Helpdesq team to continuously track the performance and status of endpoint devices.
Chris Ball, Managing Director, Helpdesq says: “We tested almost every RMM tool on the market and found GoTo Resolve to be the best fit for our requirements. One of the greatest benefits was its ease of use, which enables us to engage more easily with customers. That’s very important to us because of our focus on supporting people first, rather than IT.”
