The parcel fulfillment landscape is constantly changing. With e-commerce demand spiking in 2020 and returning to a more level growth pattern in 2023, supply chains need to remain agile. Consumer behavior, technological advancements, environmental concerns, and market dynamics all influence how shippers evaluate process improvements today.
The stakes are high. Retail e-commerce sales in the United States (US) are predicted to increase by 12.3% YoY in 2024, totaling $1.32 trillion dollars¹. As a result, US parcel volume reached 21.2 billion parcels in 2022, with an average of 162 parcels shipped per household annually².
Experienced shippers know the only way to keep up with consumer expectations is to continually improve. Delivering a well-packed and sustainablyshipped box for the best unboxing experience has to be a priority for shippers who want to increase margins and customer satisfaction.
This white paper will highlight six ways to innovate parcel shipping from auditing and analyzing to packing and packaging.