From Reactive to Proactive: Session insights with TeamViewer AI

TeamViewer introduces TeamViewer AI-powered Session Insights, designed to boost efficiency and streamline IT operations. These features automate session documentation and provide deep analytics, enabling faster handovers and smarter decision-making.

By optimizing resources and capturing valuable knowledge, IT support teams can resolve issues faster, improve customer satisfaction, and scale expertise, even with limited staff.

Key Features:

Automated summarization: TeamViewer AI condenses session information into essentials.
Smart tagging: streamlined categorization of sessions.
Action log: detailed view of support activities.

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