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A Win-Win at Every Register: The Rise of Self-Checkout

Smarter Checkouts Start Here

Self-checkout is no longer just a convenience—it's a catalyst for retail transformation. As shoppers demand faster, more flexible service, retailers are redefining the in-store experience with intelligent, secure, and efficient self-service solutions.

The Future of Checkout is Now

Zebra Technologies’ latest Global Shopper Study reveals a significant shift: self-checkout is now the preferred choice, outpacing traditional staffed lanes. With 90% of store associates recognizing its power to refocus staff on high-value interactions and 80% of shoppers finding it easy to use, self-checkout is the new front line of customer engagement.

Technology That Works Smarter

From AI-driven loss prevention to frictionless scanning and real-time customer assistance, today’s self-checkout systems are engineered for security, speed, and satisfaction. Advanced computer vision and smart kiosks ensure transactions are smooth and shrinkage is kept in check.

Results That Matter

Retailers are seeing the payoff:

  • 89% report a positive ROI on self-checkout investments
  • 83% recognize the need for effective oversight to combat shrink
  • 68% of shoppers now expect self-checkout options in-store

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