Randstad scales its global HR enterprise with a single Ai voice solution

Randstad, the world’s largest talent company with 50,000 recruiters across 700 locations, unified its global voice services on a single Ai-powered platform.

By replacing disparate legacy systems with Dialpad Connect and Support, they achieved 100% uptime and saved recruiters 10% of their time through real-time transcription and automated note-taking. Seamless Google Workspace and Salesforce integrations shave off an additional five hours per week.

With rapid, global rollouts and centralized user management, Randstad is poised for 150% user growth—all while delivering consistent, high-quality candidate and client experiences worldwide.

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