Event-driven automation is the next step for automation maturity and is quickly becoming a must-have for IT teams. It is the process of responding automatically to changing conditions in an IT environment to help resolve issues faster and reduce routine, repetitive tasks.
Event-driven automation can boost efficiency by providing a single, consistent, and accurate response to events. It helps connect data, analytics, and service requests to automated actions so that activities—such as responding to an outage or adjusting some aspect of your IT system—can take place in a single, rapid motion and in the same desired way each time a specific condition exists. Automating in this fashion helps IT teams manage how and when to target specific actions. It also helps manage the complexity of hybrid cloud and edge environments, while freeing teams to focus on other priorities.