Thinking about setting up a Global Capability Center (GCC) in India? This concise playbook is your roadmap from concept to execution — showing how leading organizations are turning India’s unmatched talent ecosystem into a global growth engine. Whether you’re exploring new locations, scaling existing operations, or optimizing delivery, this guide helps you get it right from day one.
What you will learn:
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Why India is the GCC capital of the world, with over 1,950 centers across industries
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How talent availability, specialization, and cost efficiency make India ideal for global expansion
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The key criteria to evaluate before launching a GCC — from scalability to compliance
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A 12-month roadmap for building, scaling, and optimizing your GCC
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The most common pitfalls and prevention strategies for smoother setup
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How to measure success with the right GCC performance metrics
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Insights on top Indian cities for talent, cost, and innovation
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Why strategic leadership, culture, and EVP drive long-term GCC performance