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What Works in Enterprise AI for Utilities, Manufacturing, and Beyond

Imagine slashing exception-handling time by 30% and cutting training effort by a whopping 80%.

That’s exactly what a leading energy utilities company is set to achieve, thanks to Cognizant’s agentic-AI-driven case management solution. Certified by SAP Business AI and already making waves—as evidenced by recently winning second place at the 2025 SAP Hack2Build global event—this powerful solution is scheduled for go-live in October 2026.

According to Cognizant’s industry benchmarks, these time-saving improvements could mean over $2 million in cost savings. What’s behind these impressive results? It’s Cognizant’s commitment to treating enterprise AI not just as the latest tech trend, but as a smart, ongoing investment in business excellence.


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