d0c10311-3886-4d27-bdd3-1d82785300cd

The Total Economic Impact™ of Salesforce B2C Commerce and OMS

A commissioned study conducted by Forrester Consulting on behalf of Salesforce.

See the potential return on investment companies may realise by deploying our B2C Commerce and OMS solutions.

Read the study to see how some companies saw:

  • ROI of 119% over three years, payback in seven months
  • A 45% increase in online conversion rate by migrating to B2C Commerce
  • 40% faster order servicing and $776K in savings by eliminating the need for multiple apps
  • Capacity double for technical teams, shifting their focus on innovation over maintenance

Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at any time. We value your privacy. To learn more, visit our Privacy Statement.

By submitting this form, you agree to have your contact information, including email, passed on to Salesforce for the purpose of following up on your interests