CCaaS for SMBs: A Buyer’s Guide to Cloud-Based Contact Centers

Released: Sep 07, 2022 |

Length: 15 pages |

Language: English |

Resource: Guide

People find all kinds of ways to contact a business — email, webchat, phone calls, and that old standby: walking through the front door. To further understand how small and midsize businesses (SMBs) engage with customers, we partnered with Metrigy, a leading research firm in
customer experience and digital transformation, to survey over 350 SMBs (up to 250 employees).

Download this guide to learn more.

Work email *

First Name *

Last Name *

Job Title *

Company Name *

Phone *

Address Line 1 *

City *

Zip/Postcode *

Country *

Industry *

Company Size *

What is the focus of your next UCC evaluation? *

How would you describe your role in the decision-making process? *

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice.

By submitting this form, you are confirming you are an adult of 18 years or older and you agree to GoTo Datatel1 contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. GoTo Datatel1 websites and communications are subject to their Privacy Notice.

Please agree to the conditions