How to select the Unified Communications as a Service (UCaaS) tools to drive flexibility and profitability.
If you have ever joined a video meeting, sent a chat message, or placed a VoIP call, you have used UCaaS. A few letters stand for a simple solution — Unified Communications as a Service (UCaaS). The use of online communication and collaboration tools has seen a remarkable rise in the last two years, and now, there is no going back. UCaaS allows you to unify or integrate multiple collaboration tools into one solution, so that you have a single license to manage, and can oversee the entire infrastructure from one console.